KnowledgeBase | Forum | Contact Us | M1Files | Documents Remote Access and Support over the Internet with TeamViewer

Help Contents
Expand All | Contract All

 

View the Program Workflow DemoAdd/Modify Standard Symptoms

 

The Add/Modify Standard Symptoms dialog box is where you create and maintain Symptoms, and their descriptions, for use on future Manager orders. The dialog box is opened by selecting Add in the Symptoms panel of the Standard Descriptions dialog box, or by clicking on an existing Standard Symptom and choosing edit.

The Add/Modify Standard Symptoms dialog box contains the following fields/options:

  • Short Description - Standard (short) name for the symptom. You can type a symptom in or select one from the pull-down menu. Symptoms are maintained in the Standard Descriptions dialog box.
  • Symptom - Extended description of the symptom. Description fills in automatically if Standard Symptom is selected from the list.
  • Work Requested - Work requested by customer.
  • Category - The Category for the Labor $ amount.
  • Charged Hours - Labor hours to be charged for the diagnosis/repair. These hours will be added to the order.
  • Labor Total $ - Labor $ as calculated by Charged Hours extended at your shop rate.
  • Est. Parts $ - Estimated Parts cost. This total will be added to the order.

When you have finished entering/editing data, click OK. The Standard Symptom will be available on future orders.

See also..

Symptoms