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Customer Screen Buttons

Buttons are available in the Customer Screen which allow you to make additional selections or enter information into your customer record. Each of these buttons is described below:

  • Company - Brings up the Customer List with the Company display selected. Clicking your mouse pointer on a letter on the left side causes the screen to display those companies whose names begin with that letter.  Highlighting the Company name and selecting OK returns you to the Customer Screen, with the Company name and vehicle(s) entered into the appropriate fields.
  • Name - Brings up the Customer List with the Customer display selected. Clicking your mouse pointer on a letter on the left side causes the screen to display those customers whose names begin with that letter. Highlighting the Customer's name and selecting OK returns you to the Customer Screen, with the Customer's name and vehicle(s) entered into the appropriate fields.
  • Remarks - Brings up a text entry box allowing you to add remarks  to the customer record.
  • Referred By: Select the referral source for the customer. Refer to Referral Setup for details on setting up referral choices.  
    • If "Friend" is selected as the referral source, the Referral Lookup button displays, allowing you to pull up the record of the referring customer.
  • Change Customer - Allows you to select or enter a different customer and vehicle for the selected Work Order.
  • Tax - Allows you to overwrite the shop default tax rate for a particular customer.
  • Type - Brings up the Customer Type List in which you can overwrite the shop defaults for parts discount and labor rate. This is also the screen in which you enter a Resale License Number, if necessary.
  • Market - Brings up the Marketing Data dialog box in which you can enter marketing information about the customer.
  • Next - Go to the next panel, Vehicle.
  • Exit - Close the customer screen and return to Work In Progress.

See also...

Customer Screen

Customer Screen Fields