Add/Edit Schedule States
Schedule Status options may be customized under Configurations-Scheduler Setup-Add / Edit Schedule States. Appointment statuses are used to represent the current state of each appointment at a glance. Several appointment states are system defaults; these cannot be changed. These include Waiting, Arrived, Awaiting Parts, Call and Remind, Call Customer, Cancelled, Closed, Finished, No Show, Open, and Waiting.
You can synchronize Statuses to your Appointment States when you make either selection by clicking on the Status Map button. This opens the Status Mapping editor in which you can set up these mappings.
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